19 jobs in Virginia
| Date |
Title |
Company |
Location |
| 11-17-08 |
Claims Representative |
ER Solutions, Inc. |
Manassas, VA |
| Job Description Claims Representative Reports to Supervisor or Supervising Attorney Salary Range $23,400 – 52,000 With Monthly Bonus Potential • Contact insurance companies, employer and/or patients by phone, mail or fax to resolve claims • Submit bills, with or without medical records, to insurance companies by mail or fax • Submit initial prompt pay demand for payment on all new accounts • Group accounts by payer and submit for claim status inquires via spreadsheet • Place initial phone call more... |
| 11-17-08 |
Customer Service Representative - Bilingual - Roanoke, VA |
UnitedHealth Group |
Roanoke, VA |
| Ovations Enterprise Services provides a variety of services, including Claims Processing and Customer Care, to all Ovations organizations. Ovations is a family of UnitedHealth Group businesses dedicated to improving the health and well-being of Americans ages 50 and older. Position Description: Positions in this function are responsible for providing expertise and customer service support to Spanish speaking members, customers, and/or providers. Direct phone-based customer more... |
| 11-17-08 |
Recruiter |
SunCom |
Richmond, VA |
| Position Purpose: Provide world-class recruiting support by attracting, developing, retaining and rewarding top talent through visionary strategies. Assure compliance of all employment/labor laws through programs, practices, policies and actions. Principal Duties and Responsibilities: Responsible for Leadership of the new hire process for all Call Center positions. Develop recruitment strategies by partnering with hiring authorities. Aggressively and creatively source, recruit, interview, more... |
| 11-13-08 |
CAPITAL ONE is hiring FRONT LINE MANAGERS |
Capital One |
Chester, VA |
| Front Line Manager Qualifications: - Work experience that demonstrates strong people management and leadership skills - Demonstrated analytical and integrative thinking skills - Proactive problem solving - Continuous process enhancements - Proven track record for managing and delivering results - Demonstrated ability to coach associates - Strong change management skills demonstrated by the ability to successfully lead associates through change - Ability to effectively interact across more... |
| 11-13-08 |
CAPITAL ONE is hiring UNIT MANAGERS |
Capital One |
Richmond, VA |
| Unit Manager Lead, develop and motivate an internal team of 15-25 associates. Maintain high levels of morale through change; Provide continuous feedback and coaching to improve and maintain high standards of quality customer experience, effectiveness and efficiency metrics. Prepare and deliver monthly performance reviews for direct reports. Manage business level metrics (pen rates, occupancy) to high efficiency standards. Share in the accountability for a business level function team more... |
| 11-13-08 |
Risk Representatives |
Capital One |
Chester, VA |
| Capital One Now Hiring Risk Representatives Be customer-focused. Be a listener. Be here. At Capital One, we value people who are compassionate and focused on customer needs. We value people who can listen to a problem, make the right recommendations and work towards a solution. We value people like you. People who will listen to, respect and advocate for our customers. This is your opportunity to help us create one of the world s greatest financial services companies, while living our Values more... |
| 11-05-08 |
Vendor Manager |
Teledevelopment |
Reston, VA |
| Manage the partnerships of our offshore vendors, provide strategic leadership to those partners and provide disciplined leadership. Responsibilities include: Lead and program manage new processes, tools, communications, and methodologies to ensure program success across call center vendors Work with marketing, training, and quality teams to facilitate new programs, messages, campaigns and offerings Develop and manage targeted incentives and motivational programs that drive performance and more... |
| 11-03-08 |
Customer Service Rep |
SunCom |
Richmond, VA |
| Join the communications leader that really connects with people and become a part of the SunCom Wireless team. We are seeking talented individuals for great opportunities to work in our Customer Service department assisting customers. No Call Center experience, no problem! As long as you have Customer Service industry experience such as in retail, restaurant or banking, we want to hear from you! ESSENTIAL DUTIES AND RESPONSIBILITIES: Qualified candidates would be responsible for answering more... |
| 11-03-08 |
Financial Services Rep - Involuntary Retention |
SunCom |
Richmond, VA |
| Join the communications leader that really connects with people and become a part of the SunCom Wireless team. We are seeking a talented individual for a great opportunity to work in our Financial Services department locating and notifying delinquent customers and securing payment. ESSENTIAL DUTIES AND RESPONSIBILITIES: The qualified candidate would be responsible for making collection calls via auto dialer and manual dial; fielding incoming calls; negotiating payment arrangements; suspending more... |
| 10-31-08 |
DIRECTOR OF CONTACT CENTER & CLIENT RELATIONS |
The Call Center Group |
Charlottesville, VA |
| We are seeking an experienced Director of Contact Center & Client Relations for our Virginia call center. Ideal candidate will manage and develop a team of about 200 reps to achieve individual, call center and company goals & expectations. Will be responsible for the overall management of the center to ensure quality customer service, improved call efficiency, low abandonment, increased revenue and improved product knowledge and training. Candidate will also be a liaison in interfacing more... |
| 10-31-08 |
Manager, Quality |
Time Warner Cable |
Herndon, VA |
| The Time Warner Cable Corporate office currently seeks a Quality Manager for our Customer Care Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this positionEssential Job Functions:The Quality Assurance Manager in the Customer Care Support Delivery group will have advanced knowledge in the following functional areas; call center operations, Quality processes, and Broadband Internet service technical support, and more... |
| 10-29-08 |
Operations/Account Manager |
Sykes |
Grundy, VA |
| Sykes is growing! We are looking for a super-star Operations/Account Manager to help lead our site! Please submit resumes to careers-us@sykes.com SUMMARY The Account Manager plans, coordinates, and directs the support service delivery on client accounts. This position takes the lead role in client interaction ensuring client satisfaction and providing account direction. Specific expense, revenue, and profit goals are established. The Account Manager is measured by the well being of her/his more... |
| 10-28-08 |
Call Center Human Resource Manager |
Sykes |
VA - Other |
| Please sunmit all resumes to: careers-us@sykes.com Working within established policies from SYKES Corporate Human Resources Department, this position is responsible for all center-wide aspects of human resources and personnel management. Coordinates and administers human resources programs and policies including staffing, performance/development programs, compensation, benefits, employee relations, training, HRIS, and health and safety programs in the Call Center. Provide guidance to more... |
| 10-23-08 |
Call Center - Customer Service |
American Diabetes Association |
Alexandria, VA |
| Take Your Career On A Mission! Our employees like working at the American Diabetes Association because of our opportunities, inclusive environment, benefits and culture. They remain employees because they are passionate about our cause. Experience the gratification of knowing your work impacts, the well-being of millions of people both directly and indirectly affected by Diabetes. Cure. Care. Commitment. These are the words we live by here at the American Diabetes Association. Join the more... |
| 10-19-08 |
Customer Service Rep I |
AT&T |
Lebanon, VA |
| WAGE - $19240.00 ANNUAL Assists customers with routine requests, questions and concerns through research and resolution. Handles telephone and face-to-face customer contacts. Provides pricing and service information. Receives and answers customer questions, complaints, and billing inquiries. Answers questions regarding operation of phones and accessories; explains proper phone usage. Coordinates with all sales channels for retention efforts on existing customer base. May sell wireless services, more... |
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