| Date |
Title |
Company |
Location |
| 01-04-09 |
Customer Service Representative - Cedar Rapids |
U.S. Cellular |
Marion, IA |
| Responsible for handling a large volume of inbound phone calls regarding cellular service and strives to provide one-call resolution" for problems and irregularities identified by customers. Provides feedback to the company as to ways to improve efficiency and customer service.Responsibilities: Responds to inbound customer calls in a professional manner, addressing customer issues, assuring that market quality standards are met. Researches and resolves a wide variety of more... |
| 01-03-09 |
Database Coordinator |
U.S. Cellular |
Marion, IA |
| Responsible for reviewing, evaluating, designing, implementing and maintaining company databases related to Customer Care.? Provides enhancements to systems to improve data availability within the organization.Responsibilities: ???? Identifies data sources. ???? Constructs data decomposition diagrams. ???? Provides data flow diagrams and documents processes. ???? Writes codes for database access. ???? Creation and maintenance of internal performance more... |
| 01-02-09 |
AVP Call Center Operations (02) |
Bencin & Associates |
IA - Cedar Rapids - Waterloo & Dubuque |
| Client desires an AVP of Call Center Operations to manage two small telecom call centers. All outbound sales calling to consumer and business customers. Potential to VP of Call Center Operations. Total compensation $75-85k plus some relocation. Requirements: Must have outbound call center management experience within the telecom industry. Sales experience and some college required. Please reference position AVP Call Center Operations (02) and email resume to richardbencin@netzero.net more... |
| 12-11-08 |
Sales Supervisor - Leading Outbound Call Center |
Marketlink, Inc. |
IA - Des Moines - Ames |
| SALES SUPERVISOR -- LEADING OUTBOUND CALL CENTER DES MOINES, IA Excellent opportunity to join our growing company. You would lead a team of outbound phone representatives who specialize in sales of Internet, satellite TV and voice products to current customers. Marketlink has 15 years of successful, profitable experience in the outbound call center industry and offers excellent opportunity for growth and for advancement. The Sales Supervisor will work in our Des Moines Call Center from 11:00 more... |
| 12-02-08 |
Customer Service Associate - Retirement Services |
Prudential Financial |
Dubuque, IA |
| Prudential Financial companies serve individual and institutional customers worldwide and include The Prudential Insurance Company of America, one of the largest life insurance companies in the United States. These companies offer a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, banking and trust services, real estate brokerage franchises, relocation services and, through a joint more... |
| 11-04-08 |
P/C Customer Service Rep |
Nationwide |
Des Moines, IA |
| Nationwide Insurance P/C Customer Service Rep Don’t miss this exciting opportunity to start a new career – join Nationwide Insurance today! We’ll provide you with skills and experience that will lead you to success. Description: We’re looking for talented individuals to join our Personal Lines Service Center (CSU) team. To help start this exciting new career, we offer a 10 week paid training program. Available start dates on December 1 and December 15, 2008. As a P/C Customer Service more... |
