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Northern Virginia Jobs
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4 jobs in Northern Virginia.
| Date |
Title |
Company |
Category |
| 12-31-08 |
Manager, Quality |
Time Warner Cable |
Support Cast |
| The Time Warner Cable Corporate office currently seeks a Quality Manager for our Customer Care Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this positionEssential Job Functions:The Quality Assurance Manager in the Customer Care Support Delivery group will have advanced knowledge in the following functional areas; call center operations, Quality processes, and Broadband Internet service technical support, and more... |
| 12-19-08 |
Inbound Sales Manager |
Cox Communications |
Customer Service |
| JOB PURPOSE: Responsible for managing the performance of the Inside Sales department by creating an environment that is highly motivated and inspires innovation. Responsible for encouraging continuous improvement of the sales operations to include close rates, service levels, quality, sales order accuracy and the overall customer experience. Also, responsible for selecting, training, and monitoring the performance of team members toward the successful accomplishment of individual and more... |
| 11-20-08 |
Customer Loyalty Rep. |
Cox Communications |
Customer Service |
| Position Summary: Meet system retention goals and directives through proactive responses to customers indicating the desire to disconnect one or more revenue growth units. Selling customers on the reasons why they should stay with this company, the benefits of the products and services against other competitive offerings, follow-ups and closing of all open issues. Responsible for generating revenue by promoting the features, benefits and value of Cox products and services. Position more... |
| 11-20-08 |
Inbound Sales Rep. |
Cox Communications |
Customer Service |
| Responsible for driving call center sales as a primary delivery channel for all Cox residential services and product lines while ensuring customer satisfaction. Develops, implements, and leads sales strategies for Cox Communications and serves as a strategic partner in the overall operation of the organization. Exceed growth and profit objectives by maximizing the sales of individual and bundled Cox video, voice and data services to residential customers though multiple sales channels more... |
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