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Central New Jersey Jobs
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1 job in Central New Jersey.
| Date |
Title |
Company |
Category |
| 12-22-08 |
Scheduling Manager |
Vonage |
Call Center Operations |
| Create processes and SOPs that will result in consistent, efficient, & accurate scheduling for all LOBs. Implement and oversee the execution of scheduling methodology that will maximize scheduling efficiency. Accountable for achieving designated scheduling efficiency goals at a weekly, daily, and intraday level for all LOBs. Responsible for overseeing the creation of schedules at a site, and tier level for each LOB. Partner & coordinate with Forecasting team to provide targets for off-phone more... |
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